I love my iPhone but I absolutely despise AT&T’s service. I’ve heard that it’s totally fine in other parts of the country but if you’re in Chicago it BLOWS. Dropped calls left and right, and the best answers AT&T support could give me were “get a replacement iPhone” and “try turning off 3G, that usually helps”. I did get a replacement and calls still drop. Turn off 3G? Wow, that’s hilarious considering that AT&T’s entire ad campaign is centered around this supposedly great network.
On top of that, there’s the 3G S upgrade policy which everyone and their mother has been talking about. New AT&T customers, and existing AT&T customers who “qualify” for a phone upgrade because their current contract is just about up, get to buy the new iPhone 3G S for $199 (16 GB) or $299 (32 GB). I, on the other hand, get to pay an extra $200 on top of that because my current iPhone contract is only a year old even though I’m willing to endure two more years of dropped calls.
I want a new iPhone 3G S just like everyone else, but there’s no way in hell I’m gonna pay $399 for the “low end” 16 GB model AND sign a new two year contract for their unbelievably bad service. I’ve read that some think iPhone users like me - people who haven’t finished out our original contracts yet - need to shut up and fulfill the agreement we signed. I would totally agree with that stance if I were looking to pay $199 without extending my commitment but I’ll say it again… I’m perfectly willing to sign up for two more years of Cell Phone Hell in return for the lower upgrade price… as are most current iPhone users.
This story is already old, but if enough people speak up maybe the jackasses at AT&T will realize what’s at stake. The iPhone won’t be exclusive to AT&T forever, and when that exclusivity ends there’s gonna be a hefty price to pay since they’re so hell bent on flushing customer loyalty down the crapper.
Of all the coverage this issue has gotten so far, TechCrunch has by far done the best job of laying out The Big Picture. I can sit here at my keyboard and rant all day, but to really understand why AT&T is making such a colossal mistake with this kick-in-the-balls upgrade policy you should read this:
Why The iPhone 3G S May Be A Sucker’s Bet Right Now
on Aug 24th, 2009 at 2:20 am
the iPhone 3G looks very cool and feature packed. i will be saving some of my allowance to buy that phone.
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on Sep 3rd, 2009 at 4:28 am
Iphone 3G is so packed of features and it really looks cool too. I own one iPhone 3G and i am planning to buy another one for my girlfriend.
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on Sep 11th, 2009 at 9:38 pm
iPhone 3G is best phone ever released. it has great styling and has nice cool features that is why i like it so much.
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on Dec 21st, 2009 at 8:09 pm
I got an iPhone 3G as a gift from my best friend. This phone is the best phone that i ever had, great style and great features. I luv my iPhone 3G.
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on Dec 30th, 2009 at 11:00 pm
iPhone 3G is simply the best phone that i have owned. It is very stylish and its nice features. I also own an N97 but i like the iphone.
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on May 6th, 2010 at 4:10 am
i can say that the iPhone 3G has the best design and erconomics when it comes to 3G phones. .”
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